The Ashwell & Bassingbourn Patient Liaison Group has asked as to share this from the Hertfordshire & West Essex Integrated Care Board.
Primary care access recovery plan – what it means for you
The NHS and Department of Health and Social Care have recently published their delivery plan for recovering access to Primary Care.
This plan builds on work already happening locally, but further sets out how the NHS will make it easier and more convenient for patients to get the help they need from primary care services.
It will take time to safely make all the changes in the plan and we ask you to support us and work with your local practice, primary care network and patient groups as we continue on our journey of improvement.
Please be assured that your GP practice team is always committed to providing the very best care that they can within the given resources. Primary care continues to work under enormous pressure where demand on their services frequently exceeds what is available.
The national delivery plan
The ICB is working with local practices and other parts of primary care to start working on the national delivery plans which will include:
What is already being done?
While we await further detail on the national plan in particular around the community pharmacy scheme, Hertfordshire and west Essex ICB will continue to work with primary care on an ambitious, well-established programme of work to support and transform our general practice and wider community services. This will mean we can better meet patient’s needs now and in the future. We are currently finalising our primary care (general practice, dental community pharmacy and optometry) delivery plan for the next three years, which sets out the way in which primary care will work with community organisations other partners to deliver improved outcomes for everyone in Hertfordshire and west Essex.
Hopefully you will have already benefitted from some of these changes:
A great way to keep up-to-date and contribute to all of the work we are doing in relation to GP services, is to join your practice’s PPG (Patient Participation Group). A PPG is a group of people who are registered with a GP practice and have volunteered to work with the practice to represent patients; most GP surgeries now have one. The role of PPG members includes providing an important link between the practice and the patients which enables the practice to receive feedback on patient experience and ultimately to improve the ways they do things.